Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our services.
Information We Collect
Information You Provide
- Contact details (name, email, phone, company information)
- Business requirements and specifications for manufacturing quotes
- Communication preferences and inquiry details
- Payment and shipping information for transactions
Information Automatically Collected
- Website usage data, IP address, and browser information
- Device type, operating system, and referral sources
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and respond to your manufacturing inquiries and quote requests
- Connect you with appropriate manufacturing partners based on your requirements
- Provide customer support and maintain business relationships
- Send updates about our services, industry insights, and relevant business opportunities
- Improve our website functionality and user experience
- Comply with legal obligations and protect our business interests
Information Sharing and Disclosure
Manufacturing Partners
We may share your business requirements with verified manufacturing partners to provide accurate quotes and services. All partners are bound by confidentiality agreements.
Service Providers
We work with trusted third-party service providers for website hosting, email communications, payment processing, and customer support systems.
Legal Requirements
We may disclose information when required by law, to protect our rights, or to comply with legal processes and government requests.
Data Security and Retention
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Business communication records are typically retained for 7 years in accordance with commercial practices.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Delete your personal information (subject to legal requirements)
- Restrict or object to certain processing activities
- Data portability for information you provided
- Opt-out of marketing communications at any time
To exercise these rights or for questions about this policy, contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
Types of Cookies We Use:
- Essential: Required for website functionality
- Analytics: Help us understand website usage patterns
- Functional: Remember your preferences and settings
- Marketing: Deliver relevant content and measure campaign effectiveness
International Data Transfers
As we operate internationally and work with manufacturing partners primarily located in China, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Contact Us
Questions about this Privacy Policy?
If you have any questions about this Privacy Policy, your data rights, or our privacy practices, please contact us:
Response Time
Within 30 days of receipt
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date.
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
